Fix PS5 Controller Not Working on PC [Solved]

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Fix PS5 Controller Not Working on PC

The PS5 controller is a popular device that provides a seamless gaming experience. However, users may encounter an issue where their PS5 controller is not working on their PC. This can be a frustrating problem for gamers who want to enjoy their favorite games on their computer. It is important to address this issue to ensure that gamers can continue to enjoy their gaming experience. In this guide, we will discuss common causes of the problem and basic and advanced troubleshooting steps to help fix the PS5 controller not working on PC issue.

Common Causes of the Problem

Outdated drivers

There are several common causes that can prevent the PS5 controller from working on a PC. These include outdated drivers, connection issues, compatibility issues, and software conflicts.

Outdated drivers can prevent the PS5 controller from communicating properly with the PC. Connection issues, such as a faulty cable or a loose USB port, can also cause problems. Compatibility issues can arise if the PC or game software does not support the PS5 controller. Finally, software conflicts can occur if other programs are interfering with the PS5 controller’s functionality. Understanding these common causes can help troubleshoot and resolve the issue.

Basic Troubleshooting Steps

The first basic troubleshooting step is to ensure that the PS5 controller is properly connected to the PC. Check that the USB cable is securely plugged into both the controller and the PC’s USB port. Try a different USB port if the controller is not detected. Also, ensure that the cable is not damaged or frayed, as this can cause connection issues. If the PS5 controller is still not working, move on to the next troubleshooting step.

Restart the PC and controller

The second basic troubleshooting step is to restart both the PC and the PS5 controller. Close all programs and games that are running and disconnect the PS5 controller from the PC. Turn off the PS5 controller by pressing and holding the PS button until the light bar turns off. Then, restart the PC and connect the PS5 controller again. Press the PS button on the controller to turn it back on. This can sometimes help resolve any temporary connection or software issues. If the PS5 controller is still not working, move on to the next troubleshooting step.

Update drivers

The third basic troubleshooting step is to update the drivers for the PS5 controller. Outdated drivers can cause communication issues between the PS5 controller and the PC. To update the drivers, follow these steps:

  1. Press the Windows key + X on your keyboard and select “Device Manager.”
  2. Scroll down to “Human Interface Devices” and expand the category.
  3. Right-click on “Wireless Controller” or “DualSense Controller” and select “Update driver.”
  4. Select “Search automatically for updated driver software.”
  5. Wait for the update to complete, then restart your PC.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Check for Windows updates

The fourth basic troubleshooting step is to check for Windows updates. Outdated operating system components can also cause compatibility issues with the PS5 controller. To check for Windows updates, follow these steps:

  1. Click on the Windows Start button and select “Settings.”
  2. Click on “Update & Security.”
  3. Click on “Check for updates.”
  4. If updates are available, click on “Download and install.”
  5. Wait for the update to complete, then restart your PC.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Disable conflicting software

The fifth basic troubleshooting step is to disable any conflicting software that may be interfering with the PS5 controller. Some programs or services may be blocking the PS5 controller from functioning properly. To disable conflicting software, follow these steps:

  1. Press the Windows key + R on your keyboard to open the Run dialog box.
  2. Type “msconfig” in the box and click “OK.”
  3. Click on the “Services” tab and check the “Hide all Microsoft services” box.
  4. Disable any third-party services that may be interfering with the PS5 controller.
  5. Click on the “Startup” tab and click “Open Task Manager.”
  6. Disable any third-party programs that may be interfering with the PS5 controller.
  7. Restart your PC.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Advanced Troubleshooting Steps

Reset the controller

The first advanced troubleshooting step is to reset the PS5 controller. This can help resolve any firmware or software issues that may be causing the controller to malfunction. To reset the controller, follow these steps:

  1. Locate the small reset button on the back of the PS5 controller.
  2. Use a small tool, such as a paperclip or pin, to press and hold the button for 5-10 seconds.
  3. Release the button and wait for the controller to turn off.
  4. Press the PS button to turn the controller back on and connect it to your PC.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Check for compatibility with games and software

The second advanced troubleshooting step is to check for compatibility with games and software. Some games or software may not be fully compatible with the PS5 controller, which can cause it to malfunction or not work at all. To check for compatibility, refer to the game or software’s documentation or support website for information on which controllers are supported.

In some cases, you may need to use a third-party tool or software to enable full compatibility with the PS5 controller. For example, Steam offers built-in support for the PS5 controller, but you may need to enable it in the Steam settings. Additionally, some third-party tools, such as DS4Windows, can enable full compatibility with the PS5 controller for games and software that do not support it natively.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Check controller settings in Steam

The third advanced troubleshooting step is to check the controller settings in Steam. Steam offers built-in support for the PS5 controller, but you may need to adjust the controller settings in order to use it properly. To check the controller settings in Steam, follow these steps:

  1. Open the Steam client on your PC and go to “Settings.”
  2. Click on “Controller” and then “General Controller Settings.”
  3. Check the box next to “PlayStation Configuration Support” to enable PS5 controller support in Steam.
  4. You can also adjust the controller settings, such as the sensitivity of the touchpad, by clicking on “Controller Configuration” and selecting the PS5 controller.
  5. Try using the PS5 controller in a game to see if it is working properly.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Check controller settings in game

The fourth advanced troubleshooting step is to check the controller settings in the game you are trying to play. Some games may require specific settings to be enabled in order to use the PS5 controller properly. To check the controller settings in game, follow these steps:

  1. Launch the game you are having trouble with.
  2. Go to the game’s options or settings menu.
  3. Look for a section related to “Controller” or “Gamepad” settings.
  4. Ensure that the controller is set to “On” or “Enabled.”
  5. Look for any other settings related to the PS5 controller, such as button mappings or sensitivity adjustments, and adjust them as necessary.
  6. Test the controller in the game to see if it is working properly.

If the PS5 controller is still not working, move on to the next troubleshooting step.

Other Tips

In addition to the basic and advanced troubleshooting steps, there are some other tips that you can try to get your PS5 controller working on your PC:

  1. Use a wired connection: Connecting your PS5 controller to your PC with a USB cable can help ensure a stable connection and reduce the chance of connection issues.
  2. Use a USB hub: If you are having trouble connecting the PS5 controller directly to your PC, try using a USB hub. This can help reduce the load on your PC’s USB ports and improve the stability of the connection.
  3. Try a different controller: If you have access to another PS5 controller, try using it on your PC to see if it works properly. This can help determine if the issue is with the controller or your PC.

By following these tips, you can increase your chances of getting your PS5 controller working on your PC.

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Conclusion

The PS5 controller is an excellent gaming controller that provides an immersive gaming experience. However, some users have reported that they are unable to use their PS5 controller on their PC. This can be a frustrating experience, especially for those who prefer to use a controller for gaming on their PC. Therefore, it is important to address this issue to enable users to enjoy their favorite games with their preferred controller. In this article, we will explore some troubleshooting steps and tips to help you get your PS5 controller working on your PC.