The “Error 107 (net::ERR_SSL_PROTOCOL_ERROR)” is a common SSL/TLS handshake error that can occur when trying to access a secure website using the Google Chrome browser. This error indicates that there was a failure in the SSL/TLS handshake process between the browser and the website’s server, preventing a secure connection from being established. In this outline, we will explore some possible causes of this error and suggest some solutions to fix it.
- Outdated browser or operating system: Using an outdated browser or operating system can cause SSL/TLS handshake errors, as newer versions often have better security features and updated protocols that are required to establish a secure connection.
- Incorrect system date and time: The SSL/TLS handshake process relies on accurate system date and time settings, and any discrepancies can result in errors. Make sure your device’s clock is set to the correct time and time zone.
- Issues with SSL certificates: SSL certificates are used to establish a secure connection between the browser and the website’s server. If there is an issue with the SSL certificate, such as an expired or invalid certificate, the SSL/TLS handshake may fail.
- Malware or virus infection: Malware or virus infections can interfere with network connectivity and cause SSL/TLS handshake errors. It’s important to keep your device protected with antivirus software and to regularly scan for and remove any potential threats.
- Firewall or antivirus settings: Firewall or antivirus software can sometimes block SSL/TLS connections, causing handshake errors. Adjusting the settings or temporarily disabling the software may help resolve the issue.
- Network connectivity issues: Network connectivity issues, such as slow or unstable internet connections, can also cause SSL/TLS handshake errors. Check your network settings and try resetting your router or modem to see if that helps.
- Restarting the browser and computer: Sometimes, simply restarting the browser or computer can resolve the error.
- Updating the browser and operating system to the latest version: Updating the browser and operating system to the latest version can help ensure that they have the most up-to-date security features and protocols.
- Checking and adjusting the system date and time: Make sure that your device’s clock is set to the correct time and time zone.
- Clearing the browser cache and cookies: Clearing the browser cache and cookies can help resolve SSL/TLS handshake errors caused by corrupted or outdated data.
- Disabling the antivirus or firewall temporarily: Temporarily disabling the antivirus or firewall software may help resolve the issue, but make sure to re-enable it once the problem is fixed.
- Checking the SSL certificate and verifying its validity: Check the SSL certificate of the website you are trying to access and make sure it is valid and has not expired.
- Scanning the system for malware or viruses: Perform a system scan using antivirus software to check for and remove any potential malware or viruses that could be causing the error.
To summarize, this outline provided an overview of the “Error 107 (net::ERR_SSL_PROTOCOL_ERROR)” in Google Chrome, its possible causes, and potential solutions to fix it. We discussed how outdated browsers, incorrect system time settings, issues with SSL certificates, malware or virus infections, firewall or antivirus settings, and network connectivity issues can all trigger this error. We suggested solutions such as updating the browser and operating system, checking and adjusting the system date and time, clearing the browser cache and cookies, disabling the antivirus or firewall temporarily, checking the SSL certificate and verifying its validity, and scanning the system for malware or viruses.
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It’s important to note that fixing the “Error 107 (net::ERR_SSL_PROTOCOL_ERROR)” requires identifying and addressing the underlying cause. Users should try the solutions provided in this outline and seek further assistance from IT support or online forums if needed.
In conclusion, we hope that this outline has provided helpful information and solutions for anyone experiencing the “Error 107 (net::ERR_SSL_PROTOCOL_ERROR)” in Google Chrome.