If you’re a Salesforce user, you may have heard of Salesforce Classic and Lightning. These two are both Salesforce user interfaces that offer different features and capabilities. In this article, we will discuss the difference between Salesforce Classic and Lightning.
Salesforce Classic
Salesforce Classic is the original Salesforce user interface. It has been around for many years and is still used by many Salesforce users today. It has a familiar interface that many people are comfortable using.
User Interface
Salesforce Classic has a more traditional interface compared to Lightning. It has a gray and blue color scheme, with tabs across the top of the screen. The tabs provide quick access to different features of Salesforce, such as accounts, contacts, and leads.
Navigation
Navigation in Salesforce Classic is based on tabs. When you click on a tab, it takes you to a different screen with the information related to that tab. To navigate back to a previous screen, you have to use the browser’s back button.
Features and Capabilities
Salesforce Classic has many features and capabilities that make it a powerful tool for managing customer relationships. It includes features such as lead and opportunity management, case management, and custom reporting.
Limitations
One of the main limitations of Salesforce Classic is its lack of flexibility. It is difficult to customize the interface to meet specific business needs. It is also not optimized for mobile devices.
Lightning
Lightning is the newer Salesforce user interface. It was introduced in 2015 and is designed to be more modern and flexible than Salesforce Classic.
User Interface
Lightning has a more colorful and modern interface compared to Salesforce Classic. It has a white and blue color scheme, with a navigation menu on the left side of the screen. The navigation menu provides quick access to different features of Salesforce, such as accounts, contacts, and leads.
Navigation
Navigation in Lightning is based on a navigation menu on the left side of the screen. When you click on a menu item, it opens a panel on the right side of the screen with the information related to that menu item. This makes it easy to navigate between different features of Salesforce.
Features and Capabilities
Lightning has many features and capabilities that make it a powerful tool for managing customer relationships. It includes features such as lead and opportunity management, case management, and custom reporting. It also has a more flexible and customizable interface compared to Salesforce Classic.
Limitations
One of the main limitations of Lightning is its compatibility with older Salesforce features. Some older features are not available in Lightning and require using Salesforce Classic. Additionally, it may take some time for users to become familiar with the new interface.
Comparison Between Salesforce Classic and Lightning
User Interface
Salesforce Classic has a more traditional interface, while Lightning has a more modern and flexible interface.
Navigation
Navigation in Salesforce Classic is based on tabs, while navigation in Lightning is based on a navigation menu.
Features and Capabilities
Both Salesforce Classic and Lightning have similar features and capabilities, but Lightning has a more flexible and customizable interface.
Limitations
Salesforce Classic is not optimized for mobile devices and is not as customizable as Lightning. Lightning may not be compatible with older Salesforce features.
Which One Should You Choose?
Deciding between Salesforce Classic and Lightning ultimately depends on your business needs and personal preferences.
If you are looking for a more traditional interface and do not need a high level of customization, Salesforce Classic may be the better choice for you. It is also a good choice if you have existing workflows that are not compatible with Lightning.
On the other hand, if you want a more modern and flexible interface with greater customization options, Lightning may be the better choice for you. It also has better mobile optimization and a more streamlined navigation experience.
Salesforce Classic and Lightning are two different user interfaces that offer different features and capabilities. Both have their own strengths and limitations. When deciding which one to use, it is important to consider your business needs and personal preferences.
FAQs
Can I switch between Salesforce Classic and Lightning?
Yes, you can switch between the two interfaces by clicking on your user profile and selecting “Switch to Salesforce Classic” or “Switch to Lightning Experience”.
Do all Salesforce features work in Lightning?
No, some older features are not available in Lightning and require using Salesforce Classic.
Is Lightning faster than Salesforce Classic?
Yes, Lightning is generally faster and more responsive than Salesforce Classic.
Can I customize Lightning to meet my specific business needs?
Yes, Lightning has a more flexible and customizable interface compared to Salesforce Classic.
Which one is better for mobile optimization?
Lightning is better optimized for mobile devices compared to Salesforce Classic.
