What To Do If Grammarly Is Not Working?

What To Do If Grammarly Is Not Working

Grammarly is a widely used grammar and spelling checker that helps individuals and organizations produce high-quality written content. It offers a range of features that aid in grammar, punctuation, and style checks, ensuring that documents are error-free and communicate the intended message accurately.

However, sometimes users may encounter issues with Grammarly not functioning correctly. This can be frustrating, especially when working on time-sensitive documents or projects. Therefore, it is essential to know what to do when Grammarly is not working correctly.

In this guide, we will outline the steps to take when Grammarly is not functioning correctly, as well as common issues and their solutions. By following these steps, users can efficiently troubleshoot the issue and get back to producing high-quality content.

II. Troubleshooting Steps

When Grammarly is not functioning correctly, it can be due to various factors. Here are some steps to take to troubleshoot the issue:

Step 1: Check your internet connection Ensure that your device is connected to the internet. A stable internet connection is crucial for Grammarly to function correctly.

Step 2: Restart your browser and/or computer Sometimes, restarting your browser or computer can resolve the issue. Try closing all open tabs and windows and then restarting your browser or computer.

Step 3: Ensure that Grammarly is enabled Check to make sure that the Grammarly extension is enabled in your browser. You can do this by looking for the Grammarly logo in your browser toolbar.

Step 4: Clear your browser’s cache and cookies Clearing your browser’s cache and cookies can help to resolve issues with Grammarly. Instructions for doing this can vary depending on your browser. Check your browser’s help documentation for instructions on how to clear your cache and cookies.

Step 5: Disable other browser extensions Sometimes, conflicts can occur between Grammarly and other browser extensions. Try disabling other extensions temporarily to see if this resolves the issue.

Step 6: Update your browser and Grammarly extension Ensure that your browser and Grammarly extension are up to date. Updates often include bug fixes and improvements that can help to resolve issues.

Step 7: Contact Grammarly support If none of the above steps resolves the issue, contact Grammarly support. They can assist in diagnosing and resolving the issue.

By following these troubleshooting steps, users can quickly identify and resolve issues with Grammarly.

III. Common Issues and Their Solutions

Even after following the troubleshooting steps, users may encounter specific issues with Grammarly. Here are some common issues and their solutions:

Issue 1: Grammarly not detecting errors Solution: Sometimes, Grammarly may not detect errors due to incorrect settings. Check to make sure that the correct language is selected in the Grammarly editor. Additionally, ensure that the document type is set correctly to improve error detection.

Issue 2: Grammarly not working on certain websites Solution: Grammarly may not work on certain websites, especially those with complex coding. To address this, add the website to the Grammarly exclusion list. This can be done by clicking on the Grammarly logo in the browser toolbar, selecting the settings option, and then adding the website URL to the exclusion list.

Issue 3: Grammarly not syncing across devices Solution: If Grammarly is not syncing across devices, check your Grammarly account settings and ensure that syncing is enabled. Additionally, ensure that you are using the same Grammarly account on all devices.

By understanding these common issues and their solutions, users can efficiently troubleshoot and resolve any issues they encounter with Grammarly.


When Grammarly is not working correctly, there are several troubleshooting steps that users can take to identify and resolve the issue. These include checking the internet connection, restarting the browser or computer, ensuring that Grammarly is enabled, clearing the browser’s cache and cookies, disabling other browser extensions, and updating the browser and Grammarly extension.

Also Know:

How To Add Grammarly To Google Docs

How To Add Grammarly To Word

How To Write An Argumentative Essay By Using Grammarly

Additionally, we have outlined common issues with Grammarly and their solutions, such as ensuring that the correct language is selected and adding websites to the exclusion list.

It is crucial to note that seeking additional support from Grammarly is always an option. If none of the troubleshooting steps or solutions mentioned in this guide resolves the issue, users can contact Grammarly support for assistance.

In conclusion, by following the troubleshooting steps and seeking additional support when necessary, users can continue to produce high-quality written content using Grammarly.